Information Technology Manager

Successfully initiated IT operations by assuming responsibility for all pre-existing IT functions and rapidly developing a comprehensive suite of IT services, including in-person and virtual helpdesk support, equipment inventory management, A/V and office network operations, systems management, security services, mobile device management (MDM), and SOC 2 control implementation.

Co-founder & COO

Architected and implemented end-to-end proprietary technology infrastructure supporting operations for over 1,000 events annually and processing 127,000+ photos yearly. Designed and deployed custom hardware configurations optimized for reliability in diverse event environments while maintaining strict quality standards. Developed scalable cloud-based backend systems for photo storage, retrieval, and integration with client platforms.

Senior Information Technology Manager

Progressed from IT Technician to Senior IT Manager. Hired to spearhead IT, I swiftly established a comprehensive suite of IT services, from helpdesks to security controls, for over 350 team members, both in-house and remote. I modernized company access with Okta/SAML, revamped our VPN with TailScale, and led the implementation of MacOS MDM (Kandji) and office A/V systems. My commitment to enhancing our organization's security posture resulted in three successful years of SOC 2 controls and twice earned me accolades for exemplifying our company's core values.

Information Technology Generalist

Hired to helm IT, enabling the DevOps/IT Manager to focus primarily on DevOps. I strategized IT developments aligned with operational goals, supervised daily IT operations, maintained the network, and fortified cybersecurity. Besides ensuring data integrity, I provided organization-wide IT support, managed vendor relations, spearheaded IT projects, and cultivated an environment of continuous learning for the IT team.

Owner & Operator

At I spearheaded all business facets from creating a unique IT system that streamlined league management to point-of-sale processes. I crafted strategic growth plans, adding new sports leagues and services, and managed daily operations. My hands-on approach encompassed financial oversight, team leadership, top-tier customer service, facility upkeep, targeted marketing, vendor collaborations, and community engagement, all while prioritizing safety and regulatory compliance.

Software Quality Assurance Analyst

Started as Personal Services Organization (Software/Hardware Installer & Support) before moving to QA Analyst role. Responsible for testing software, identifying bugs, and ensuring quality standards were met.

Business Management & Marketing